Explore Our Policy

Effective Date: January 25, 2026

At Little Locks Kids Salon & Spa, we are committed to protecting the privacy and security of our clients, especially children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon, use our services, or interact with our website.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book an appointment or service
• Register for an account on our website
• Subscribe to our newsletter or promotional communications
• Contact us via phone, email, or contact form
• Participate in surveys, contests, or promotions

This information may include:

• Parent/Guardian name and contact information (email address, phone number, mailing address)
• Child's name, age, and date of birth
• Service preferences and history
• Payment information (processed securely through third-party payment processors)
• Special requirements or allergies related to services

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our salon and spa services
• To process and manage appointments and bookings
• To communicate with you about your appointments, services, and account
• To send promotional materials, special offers, and newsletters (with your consent)
• To respond to your inquiries and provide customer support
• To process payments and prevent fraudulent transactions
• To personalize your experience and provide tailored recommendations
• To analyze usage patterns and improve our website and services
• To comply with legal obligations and protect our rights

3. Children's Privacy

Little Locks is committed to protecting the privacy of children. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. All information about children is provided by their parents or legal guardians.

Parents and guardians have the right to:

• Review the personal information we have collected about their child
• Request deletion of their child's personal information
• Refuse to permit further collection or use of their child's information
• Consent to the collection and use of their child's information

If you believe we have collected information from a child without proper consent, please contact us immediately at hello@littlelocks.com.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, appointment scheduling, email delivery, marketing services, and website hosting. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure storage of personal information
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
• Staff training on data protection and privacy practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to access, update, or correct your personal information at any time. You can do this by logging into your account or contacting us directly.

6.2 Deletion

You may request deletion of your personal information, subject to certain legal obligations that may require us to retain certain data.

6.3 Marketing Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your appointments and services.

6.4 Cookies

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. Please note that if you disable cookies, some features of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

12. Consent

By using our services, visiting our salon, or accessing our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services or website.